FAQ
Frequently Asked Questions (FAQs)
1. What products do you offer at Sois Belle Boutique?
At Sois Belle Boutique, we offer a wide variety of stylish fashion accessories for the whole family. Our collection includes sunglasses, trendy earrings, chic phone and tablet cases, high-quality makeup tools, hair accessories, jewelry, and more!
2. When did Sois Belle Boutique launch?
Sois Belle Boutique was launched as an online destination for fashion accessories after our photography business, Sois Belle Photography Ltd., grew and expanded. We officially began offering accessories in 2019, following our success in newborn, family, and wedding photography.
3. Can I find your products on platforms other than your website?
Yes! In addition to shopping directly on our website, you can find us on Etsy, where we’ve made over 2,800 sales and received nearly 300 five-star ratings from our amazing customers.
4. How do I stay updated on new arrivals and promotions?
Follow us on Instagram for the latest updates, style tips, inspiration, and promotions! You can also sign up for our newsletter to receive exclusive offers and new product announcements directly to your inbox.
5. What makes Sois Belle Boutique different from other accessory stores?
We are passionate about curating unique and high-quality accessories that elevate everyday style. Our boutique is dedicated to offering a wide range of products, from jewelry and hair accessories to tech accessories, all while ensuring top-notch customer service. We believe in bringing joy and style to your daily life, and we pride ourselves on our personalized approach.
6. Do you offer international shipping?
Yes, we offer shipping to various locations. Please check our shipping policies page for more information on rates and delivery times to your area.
7. How can I contact customer service if I have an issue with my order?
If you have any questions or concerns about your order, please reach out to our customer service team through our contact page, and we will get back to you as quickly as possible.
8. Do you offer gift cards or gift wrapping services?
Yes, we offer gift cards and can provide gift wrapping services for a small additional fee. Please check our website for more details or contact us if you need assistance.
9. Can I return or exchange an item?
Yes, we offer a return and exchange policy. Please visit our Returns and Exchanges page for detailed instructions on how to process a return or exchange.
10. How do I know which size accessories will fit me?
For products like jewelry or hair accessories, we provide sizing information on each product page. If you’re unsure, feel free to contact us, and we’ll be happy to assist you in selecting the right size.
11. Are your products high quality?
Absolutely! We carefully select each item in our boutique, ensuring it meets our high standards of quality. Whether it’s a pair of earrings or a phone case, our goal is to provide products that combine style, durability, and function.
12. How can I track my order?
Once your order has shipped, you will receive a tracking number via email so you can follow your package’s journey. If you need assistance with tracking, don’t hesitate to contact us.